AGENT_TASK_DETAILS
{ "eventType": "string", "operationSummary": { "ticketsIssued": [ … ], "ticketsVoided": [ … ], "ticketsRefunded": [ … ] }, "operation": "TASK_CREATE", "payload": { "id": "065c77fa-900c-11ec-9eeb-0242ac170003", "primaryTraveler": { … }, "travelArranger": { … }, "taskType": "TAW - Tickets to print", "priority": "MEDIUM", "travelStartDate": { … }, "bookingDate": { … }, "status": "ACTIVE", "assignee": { … }, "organization": { … }, "sourcePnrId": "WIBAPI", "tripId": "065c77fa-900c-11ec-9eeb-0242ac170003", "source": "SABRE", "sourceMetadata": "5XY9", "referenceMetadata": "50", "contractingTmc": { … }, "tierAtBooking": "SEAT1A", "taskOrigin": "SUPPLIER", "events": [ … ], "assignedGroup": { … }, "assignedAgent": { … }, "taskDuration": { … }, "pnrId": "9199471293", "assignedAgentBasicInfo": { … }, "description": "Approval timed out", "createdAt": { … } }, "timestamp": "string" }
{ "eventType": "string", "operationSummary": { "ticketsIssued": [ … ], "ticketsVoided": [ … ], "ticketsRefunded": [ … ] }, "operation": "DELETE", "payload": { "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08", "personalInfo": { … }, "businessInfo": { … }, "persona": "EMPLOYEE", "isActive": true, "tier": "SEAT1A", "relativeOf": { … }, "travelPreferences": { … }, "membershipInfo": { … }, "notificationPreferences": { … }, "travelArrangers": { … }, "adhocUserInfo": { … }, "externalId": "string" }, "timestamp": "string" }
{ "eventType": "string", "operationSummary": { "ticketsIssued": [ … ], "ticketsVoided": [ … ], "ticketsRefunded": [ … ] }, "operation": "SOFT_APPROVAL", "payload": { "pnrId": "string", "tripId": "string", "approvalId": "string", "appliedApprovalType": "SOFT_APPROVAL", "deadline": { … }, "approvers": [ … ] }, "timestamp": "string" }
{ "eventType": "string", "operationSummary": { "ticketsIssued": [ … ], "ticketsVoided": [ … ], "ticketsRefunded": [ … ] }, "operation": "SERVICE_FEE", "payload": { "entity": { … }, "tripId": "1234567890", "serviceChargeType": "TMC_CHARGE", "serviceType": "ITINERARY_BOOKING", "agentContact": { … }, "charge": { … }, "transactionTime": { … }, "paymentStatus": "SUCCESS", "userOrgId": { … }, "bookingDetails": { … }, "fop": { … }, "paymentTransaction": { … }, "failureDetails": { … } }, "timestamp": "string" }
Pnr and trip details operation types
Pnr data with all information about a single booking containing one of Air, Hotel, Car, Rail, Limo or Miscellaneous PNR.
{ "eventType": "string", "operationSummary": { "ticketsIssued": [ … ], "ticketsVoided": [ … ], "ticketsRefunded": [ … ] }, "operation": "BOOKING_CREATED", "payload": { "version": 1, "createdVia": "OFFLINE", "initialVersionCreatedVia": "OFFLINE", "sourceInfo": { … }, "invoiceDelayedBooking": false, "travelers": [ … ], "pnrTravelers": [ … ], "costOfGoodsSold": { … }, "costToCustomer": { … }, "transactions": [ … ], "isFinalized": false, "policyInfo": { … }, "airPnr": { … }, "hotelPnr": { … }, "carPnr": { … }, "railPnr": { … }, "limoPnr": { … }, "miscPnr": { … }, "additionalMetadata": { … }, "preBookAnswers": { … }, "customFields": [ … ], "bookingHistory": [ … ], "totalFare": { … }, "serviceFees": [ … ], "paymentInfo": [ … ], "bookingStatus": "PENDING_STATUS", "contactSupport": false, "travelerPnrVisibilityStatus": "VISIBLE", "shellPnrInfo": { … }, "pnrCreationDetails": { … }, "approvalInfo": [ … ], "cancellationRequestStatus": "CANCELLATION_IN_PROGRESS", "externalInfo": { … }, "tripId": "123456789", "documents": [ … ], "freshnessInfo": { … }, "bookingEmailInfo": { … }, "llfPnrInfo": { … }, "pnrId": "123456789", "invoiceInfos": [ … ], "totalFareAmount": { … }, "dkNumber": "123456789", "savingsFare": { … }, "tripUsageMetadata": { … } }, "timestamp": "string" }
Pnr and trip details operation types
{ "eventType": "string", "operationSummary": { "ticketsIssued": [ … ], "ticketsVoided": [ … ], "ticketsRefunded": [ … ] }, "operation": "BOOKING_CREATED", "payload": { "basicTripInfo": { … }, "pnrs": [ … ], "pendingShellPnrs": [ … ], "pendingManualFormPnrs": [ … ], "tripStatus": "CONFIRMED", "tripBookingStatus": "PENDING_STATUS", "eventSummary": { … }, "simplePnrs": [ … ], "additionalInfo": { … }, "tripPaymentInfo": { … } }, "timestamp": "string" }